First time? Here’s how to prepare

Pick how you’ll receive it and the checklist changes.

How will you receive it?

Check just these three things before you go

Can you be seen?Can foreign travelers be seen?
Final totalMedicine + consultation + certificate/delivery
Pickup scheduleWhen and where you get it

Prepare in 6 steps

1.
Compare the final total
Compare the total, not the medicine price (consultation, certificate, delivery)

Details
Prices are for 4 pens (1 month), tax included. Add flights and lodging in the price list and My trip.
2.
Confirm booking and pickup separately
Consultation date ≠ pickup date and place

Details
Check same-day pickup vs. delivery separately. A “read” mark on LINE is not a booking confirmation.
3.
Prepare your medical notes and listen to the explanation
Bring notes on medicines and conditions · the doctor decides

Details
The doctor who sees you decides whether to prescribe and the dose. Ask about use and side effects on the spot. Product info is in the package insert.

Official sources: PMDA package insert search (search “マンジャロ”)
4.
Storage
Refrigerate at 2–8°C · if not possible, up to 21 days at 30°C or below

Details
Package insert: refrigerate at 2–8°C; if you can’t, 30°C or below for up to 21 days. Don’t freeze; keep out of light. Your medicine’s insert and the clinic’s advice come first.

Official sources: PMDA package insert search (search “マンジャロ”)
5.
Check air travel and bringing it into Korea separately
On board = airline; into Korea = MFDS and Customs

Details
The rules differ. Check your airline and the Korea customs import rules separately. See your pen limit in Customs · pre-arrival check (Korea).

Official sources: ANA guide to dangerous goods and medicines on board · Korean Air guide to restricted items · Korea Ministry of Food and Drug Safety (MFDS)
6.
Where to get advice after you return
For side effects or whether to continue, consult a clinic or pharmacy at home (Korea)

Details
Bring your Japanese prescription details and receipt.

Official sources: Korea Ministry of Food and Drug Safety (MFDS)

Your first inquiry to a clinic, in Japanese

Change the dose and dates, then send by LINE or email. Clinic-specific text: [Book] on each clinic page.

Japanese inquiry text

はじめまして。旅行で日本に滞在予定の者です。
マンジャロ（自費）の処方について、以下を教えていただけますでしょうか。

1. 外国人旅行者（短期滞在）でも診察・処方は可能でしょうか。
2. 希望用量：2.5mg　4本（1か月分）の場合、薬代・診察料・その他費用を含めた総額はいくらでしょうか。
3. 診察当日にお薬を受け取ることは可能でしょうか。（ホテルへの配送の場合は日数も教えてください）
4. 英文の処方証明書（診断書）の発行は可能でしょうか。費用はいくらでしょうか。
5. 希望日時：〇月〇日 〇時ごろ（第2希望：〇月〇日 〇時ごろ）

日本語は少ししかできませんので、簡単な日本語か英語でご返信いただけると助かります。
どうぞよろしくお願いいたします。

See what it says in English

Hello, this is my first time contacting you. I will be staying in Japan as a traveler.
Could you tell me the following about a Mounjaro prescription (self-pay)?
1. Can foreign travelers (short stay) get a consultation and prescription?
2. For 2.5 mg, 4 pens (1 month), what is the total including medicine, consultation and other fees?
3. Can I receive the medicine on the day of the consultation? (If it is delivered to a hotel, please tell me how many days it takes.)
4. Can you issue an English prescription certificate (medical certificate)? How much does it cost?
5. Preferred date and time: [month] [day], around [time] (2nd choice: [month] [day], around [time])
I only speak a little Japanese, so I would appreciate a reply in simple Japanese or English.

Ask your hotel first

Some hotels won’t accept parcels or keep them refrigerated. Before asking the clinic to ship, send this message to your hotel to check.

Japanese message for the hotel

はじめまして。宿泊予約をしている者です。
・予約者名（パスポート表記）：（未入力）
・宿泊日：（未入力）

滞在中に、日本のクリニックから処方薬（注射薬）が宅配便で届く予定です。
1. 宿泊者宛ての荷物を、チェックイン前に受け取って保管していただけますか。
2. クール便（冷蔵）で届きます。フロントで冷蔵保管していただけますか。難しい場合は、営業所止めに変更しますので教えてください。
3. 冷凍庫には入れないようお願いいたします。
4. 宛名の書き方（「フロント気付」など）に指定があれば教えてください。

お手数をおかけしますが、よろしくお願いいたします。

Meaning

Hello. I have a reservation at your hotel.
· Name on the booking (as in passport): (blank)
· Dates: (blank)

During my stay, a Japanese clinic will send me prescription medicine (injections) by courier.
1. Could you receive and keep a parcel addressed to a guest before check-in?
2. It comes refrigerated (cool parcel). Could the front desk keep it refrigerated? If not, please tell me and I’ll switch to a Yamato depot pickup.
3. Please don’t put it in the freezer.
4. Please tell me if there is a required way to write the recipient (e.g. 「フロント気付」).

Sorry for the trouble, and thank you.

If the hotel says no, switch to picking it up at a Yamato depot (営業所止め). Ask the clinic to ship only after the hotel replies.

Frequently asked questions

Can I get a prescription with just my passport?

Not guaranteed. Clinics differ on foreign patients and documents, and the doctor decides on prescribing. Check before booking.

If my LINE message shows “read,” am I booked?

No. You’re booked once you get a reply confirming the date and time.

What does “4本” on a price list mean?

4 pens = usually 1 month (weekly × 4). All SUSHIJARO prices use 4 pens.

Can I do it as a day trip?

Possibly, if the clinic does consultation and pickup the same day. Waits or tests can delay you, so confirm times. Delivery needs you at your accommodation.

The price in a review differs from the price list.

Reviews show what someone actually paid; dose, months and discounts may differ. Report a changed price. The clinic is the most accurate source for the final total.

Can I get a Japanese online consultation while staying in Korea?

Depends on the service. Many require a Japanese address or stay. For overseas shipping, check with the service, Korea Customs and MFDS.

Will my hotel receive the medicine for me?

Depends on the accommodation. Ask first if they accept packages and can refrigerate. The recipient name must match the booking.

Sources

Checked: 2026-11-14 · links go to agency home pages · rules may change. We don’t guarantee medical or customs outcomes.